Privacy notice website

Introduction 

North Sea Port processes personal data when carrying out our tasks and obligations. North Sea Port attaches great importance to your privacy as a data subject, handles your personal data with care and complies with the applicable laws and regulations regarding the protection of personal data. In order to ensure that we, as the controller, process your personal data in accordance with laws and regulations, an internal supervisor, the Data Protection Officer, has been appointed. The Data Protection Officer supervises the processing of personal data by North Sea Port. The contact details of the Data Protection Officer can be found below. 

By means of this privacy notice, we wish to inform you about the way in which personal data are processed in the context of our services. This is to answer a question, to be able to offer an optimal service and/or to be able to contact the person who has provided personal data. 

Who we are? 

Contactperson of the Controller  

Belgium 

  • Data Protection Officer: Jonas De Cock
  • North Sea Port Flanders nv van publiek recht
  • J. Kennedylaan 32
  • 9042 Gent
  • Companies’Registry BE 0218.843.678
  • E-mail:   privacy@northseaport.com                      
  • Telephone number: +32 9 251 05 50          

Netherland 

  • Data Protection Officer: Yousra Ghanem
  • North Sea Port Netherlands NV
  • Schelpenpad 2
  • 4530 AC Terneuzen
  • Trade Registry number 50987496
  • Telephone number: Tel +31 115 64 74 00
  • E-mail:   privacy@northseaport.com 

 Do you have a question about your individual rights under the GDPR? Please contact North Sea Port via privacy@northseaport.com  

Who do we collect personal data from? 

In the context of our services, we collect personal data from anyone who provides us with personal data via the website. 

Processing 

1. Service provision and communication 

Legal basis 

By providing your personal data, you give North Sea Port your express permission to process it for the purposes below. 

In the event that North Sea Port intends to process your personal data for a purpose other than that for which the personal data was collected and as explained above, you will be informed in advance about that other purpose and the associated relevant information 

Purposes 

North Sea Port processes personal data in principle only for internal purposes, i.e. to answer a question, to be able to offer an optimal service, process requests and/or to be able to contact the person who provided personal data. 

Which personal data is processed? 

North Sea Port does not collect personal data unless you provide it voluntarily. In order to contact us, you provide us with your name, e-mail address or telephone number, for example.  

How do we obtain this data? 

We only obtain the personal data that you provide to us yourself. For example, via forms such as a contact form or request form on the website. 

How long do we store this data? 

The personal data is not used for longer than necessary. 

With whom do we share this data? 

The personal data you provide is generally not passed on to other organisations, except to comply with legal obligations and in the event of an explicit request from the judicial authorities or police services. 

In the exceptional case that North Sea Port passes on personal data to other organisations that are not judicial authorities or police services, this will be explicitly stated or your explicit permission will be requested. 

At North Sea Port, personal data is protected in accordance with all applicable legal provisions. We take appropriate measures to prevent misuse, loss, unauthorised access and other unwanted actions with personal data. 

North Sea Port may, at its own discretion, call on service providers to provide technical support for the website, for example to manage web servers or make a backup of information. 

Transfer of personal data 

No personal data is provided to parties in countries outside the European Economic Area (EEA). 

Cookies  

This website uses the following cookies: (Cookiebeleid | Noordzeehaven) 

2. Application forms  

Legal basis  

By providing your personal data, you give North Sea Port your express permission to process it for the purposes below. In the event that North Sea Port intends to process your personal data for a purpose other than that for which the personal data was collected and as explained above, you will be informed in advance about that other purpose and the associated relevant information  

Purposes  

North Sea Port processes personal data in principle only for internal purposes, i.e. to answer a question in order to be able to offer an optimal service, to process requests and/or to be able to contact the person who provided personal data.  

Which personal data are processed?  

North Sea Port does not collect personal data unless you provide it voluntarily. In order to contact us, you provide us with your (company) name, (e-mail) address or telephone number, for example.  

The personal data that you share with us may differ per request. Additional personal data include:  

Application for bunkering permit  

  • Name of ship
  • ENI number
  • VAT number
  • Copy of permit
  • Professional qualification
  • Certificate of Approval (CvG)  

Application for permit to perform towing services  

  • VAT number
  • Professional qualifications
  • Fleet list and chain agreements  

Application for boatman services permit  

  • VAT number 

Application for permit to clean up water-related calamities  

  • VAT number  

Application for propeller cleaning permit  

  • Any additional information  

Application for port card  

  • Copy of ID
  • Extract from criminal record or VOG
  • Digital (passport) photo  

Application for access to port area  

  • Copy of ID
  • Reason for application
  • Desired access period  

Application for subscription application North Sea Port 2025  

  • Name of ship
  • ENI number
  • Dimensions
  • VAT number  

Application for port number  

  • Business zoning plan  

Application and permission for public quay  

  • Fax number
  • Name of ship
  • Type of ship  

Application for use of public quay  

  • VAT number
  • Name ship
  • Ship number
  • Signed application document
  • Environmental permit  

Application for route permit  

  • VAT number
  • Vehicle characteristics
  • Travel route  

Application for movement outside the port area for A4-B4 inspection  

  • Vehicle make and type
  • Registration number
  • Port registration number
  • Chassis number
  • Time of movement
  • Name and signature of the responsible port captain's service  

Proof of inspection of port vehicle 1st inspection  

  • Transport documents
  • Technical data  

How do we obtain this data?  

We only obtain the personal data that you provide to us yourself. For example, via a contact or application form on the website.  

How long do we store this data?  

The personal data is not used for longer than necessary.  

Who do we share this data with?  

The personal data you provide is generally not passed on to other organisations, except to comply with legal obligations and in the event of an explicit request from the judicial authorities or police services.  

In the exceptional case that North Sea Port passes on personal data to other organisations that are not judicial authorities or police services, this will be explicitly stated or your explicit permission will be requested. At North Sea Port, personal data is protected in accordance with all applicable legal provisions. We take appropriate measures to prevent misuse, loss, unauthorised access and other unwanted actions with personal data.  

North Sea Port may, at its own discretion, call on service providers to provide technical support for the website, for example to manage web servers or to make a backup of information.  

Transfer of personal data  

No personal data is provided to countries outside the European Economic Area (EEA).  

Cookies  

This website uses the following cookies: Cookiebeleid | Noordzeehaven 

3. Complaints and notifications  

Legal basis  

By providing your personal data, you give North Sea Port your express permission to process it for the purposes below.  

In the event that North Sea Port intends to process your personal data for a purpose other than that for which the personal data was collected and as explained above, you will be informed in advance about that other purpose and the associated relevant information.  

Purposes  

North Sea Port processes personal data in principle only for internal purposes, i.e. to answer a question in order to be able to offer an optimal service, to process requests and/or to be able to contact the person who provided personal data.  

Which personal data are processed?  

North Sea Port does not collect personal data unless you provide it voluntarily. In order to contact us, you provide us with your (company) name, (e-mail) address or telephone number, for example. In addition, the description of the complaint or notification may contain personal data.  

For complaints about port reception facilities, we request the following information:  

  • Ship details - Port details
  • Description of the complaint
  • Any additional information
  • Name of the reception employee with whom the complaint was shared
  • Response from the reception employee  

How do we obtain this information?  

We only obtain the personal data that you provide to us yourself. For example, via a contact or application form on the website.  

How long do we store this information?  

The personal data is not used for longer than necessary.  

Who do we share this information with?  

The personal data you provide is generally not passed on to other organisations, except to comply with legal obligations and in the event of an explicit request from the judicial authorities or police services.  

In the exceptional case that North Sea Port passes on personal data to other organisations that are not judicial authorities or police services, this will be explicitly stated or your explicit consent will be requested.  

At North Sea Port, personal data is protected in accordance with all applicable legal provisions. We take appropriate measures to prevent misuse, loss, unauthorised access and other unwanted actions with personal data.  

North Sea Port may, at its own discretion, call upon service providers to provide technical support for the website, for example to manage web servers or to make a backup of information.  

Transfer of personal data  

No personal data is provided to countries outside the European Economic Area (EEA).  

Cookies  

This website uses the following cookies: Cookiebeleid | Noordzeehaven 

How are personal data secured? 

At North Sea Port, personal data are protected in accordance with all applicable legal provisions. We take appropriate measures to prevent misuse, loss, unauthorized access and other unwanted actions with personal data. When you provide personal data to North Sea Port, they are processed in a secure environment that is not accessible to the public. 

Other websites 

This website may contain links to other websites. Please note that this privacy notice only applies to pages on www.northseaport.com and that we have no control over the collection and handling of personal data on the other web pages. 

Rights as a data subject 

You can exercise your rights as a data subject by, among other things, contacting North Sea Port by e-mail (see contact details). Below you will find an overview of the various rights linked to the legal basis on which personal data are processed. 

Amendments 

North Sea Port reserves the right to make changes to this privacy statement. When North Sea Port updates this Privacy Notice, it will take appropriate measures to inform you, depending on the importance of the changes and the legal requirements. You can find the date of the last change at the top. 

Questions, suggestions, complaints or other concerns? 

If, despite the care that North Sea Port uses with regard to your personal data, you still have complaints about the processing of your personal data or how North Sea Port handles your rights, you can file a complaint with the Supervisory Authorities. In that case, we would like to ask you to first contact North Sea Port to see if a solution can be found. Contact details of the controller 

Contactperson of the Controller  

 

Belgium 

  • Data Protection Officer: Jonas De Cock
  • North Sea Port Flanders nv van publiek recht
  • J. Kennedylaan 32
  • 9042 Gent
  • Companies’Registry BE 0218.843.678 

Netherland 

  • Data Protection Officer: Yousra Ghanem
  • North Sea Port Netherlands NV
  • Schelpenpad 2
  • 4530 AC Terneuzen
  • Trade Registry number 50987496 

E-mail:   privacy@northseaport.com                                E-mail:   privacy@northseaport.com 

Telephone number: +32 9 251 05 50                                    Telephone number: Tel +31 115 64 74 00 

                                                                                              

Do you have a question about your individual rights under the GDPR? Please contact North Sea Port via privacy@northseaport.com  

Contact information of the supervisory authorities 

Belgium 

  • Data Protection Authority
  • Drukpersstraat 35
  • 1000 Brussel
  • Tel. +32 (0)2 274 48 00
  • contact@apd-gba.be
  • Your complaint can be submitted online via the complaint form (only available in NL) 

 

Flemish Supevisory Committee  

 

Netherlands 

  • Dutch Data Protection Authority
  • Hoge Nieuwstraat 8
  • 2524 EL Den Haag
  • Tel. 088 1805 250
  • Your complaint can be submitted online, Click here for more information (available languages NL-EN)