Introduction
North Sea Port processes personal data when carrying out our tasks and obligations. North Sea Port attaches great importance to your privacy as a data subject, handles your personal data with care and complies with the applicable laws and regulations regarding the protection of personal data. In order to ensure that we, as the controller, process your personal data in accordance with laws and regulations, an internal supervisor, the Data Protection Officer, has been appointed. The Data Protection Officer supervises the processing of personal data by North Sea Port. The contact details of the Data Protection Officer can be found below.
By means of this privacy notice, we wish to inform you about the way in which personal data are processed in the context of shipping.
Who we are
Contactperson of the Controller
Belgium
Data Protection Officer: Jonas De Cock
North Sea Port Flanders nv van publiek recht
J. Kennedylaan 32
9042 Gent
Companies’Registry BE 0218.843.678
Telephone number: +32 9 251 05 50
E-mail: privacy@northseaport.com
Netherland
Data Protection Officer: Yousra Ghanem
North Sea Port Netherlands NV
Schelpenpad 2
4530 AC Terneuzen
Trade Registry number 50987496
E-mail: privacy@northseaport.com
Telephone number: Tel +31 115 64 74 00
Do you have a question about your individual rights under the GDPR? Please contact North Sea Port via privacy@northseaport.com
From whom do we collect personal data?
This privacy statement relates to the processing of personal data of port users. A port user is the person who (with a ship) uses the port area and/or purchases or delivers other supplies or services from North Sea Port or visits the port area for other reasons.
Processing
Shipping (registration by shipping agent)
Legal basis
North Sea Port processes personal data in order to comply with the legal obligations imposed on it as well as the tasks of public interest imposed on it. In particular, reference is made here to specific national and European regulations (including in the context of the transfer of data relating to inland navigation, maritime security, shipping safety, etc.) the port police regulations of Port Police Regulations North Sea Port Ghent Port Area of 1 January 2024 as well as, only for North Sea Port Flanders, to the Decree on the policy and management of seaports of 2 March 1999.
Processing Purposes
The personal data are processed in the context of the following objectives:
- Smooth and safe handling of shipping traffic in the port area;
- Determination and collection of port dues in the port area;
- Invoicing and collection of waste contribution port reception facilities as well as other deliveries and services provided by North Sea Port;
- Handling of damage cases in the port area;
- Drawing up statistics relating to shipping;
- Compliance with the legal obligations imposed on North Sea Port for the benefit of shipping;
- Operational purposes;
- Follow-up of calamities/events/incidents;
- Border control at the request of the maritime police;
- Security notification at the request of MSW
Which personal is processed?
- Port of call – departure;
- Contact person's name;
- Contact person's email address;
- Contact person's phone number
Specifically for crew members and passengers of a seagoing vessel
- Name;
- First name;
- Nationality;
- Date of birth;
- Place of birth;
- Travel document (+ number)
Specifically for sick and deceased
- Boarding date;
- Illness;
- Date of symptoms;
- Illness status;
- Type of crew member (crew, passenger);
- Treatment;
- Port doctor
Company Security Officer
- Name;
- Work phone;
- Work email address
How did we come by this data?
The data that North Sea Port processes is obtained from the data subject or the shipping agent (in the case of maritime shipping).
How long will we retain such data?
The personal data will not be kept longer than necessary for the purposes described above.
With whom (third party) will we share this data?
In the context of this processing, North Sea Port transfers the personal data to third parties within the EU. These third parties are:
- Bodies with which North Sea Port is legally obliged to share information. For North Sea Port Flanders, these include other authorities, (shipping) police, Local Committee for Maritime Security. For North Sea Port Netherlands, these are also other authorities;
- chain partners who require certain information to ensure that the chain operation in the Westerschelde area runs as optimally as possible;
- Service providers/suppliers who assist North Sea Port with (technical) support of applications or IT systems.
Transfer to third countries
No personal data is provided to parties in countries outside the European Economic Area (EEA).
Inland shipping (registration by the bargeman)
Legal basis
North Sea Port processes personal data in order to comply with the legal
obligations imposed on it as well as the tasks of general interest imposed on it. In particular, reference is made here to specific national and European regulations (including in the context of the transfer of data relating to inland navigation, maritime security, shipping safety, etc.) the port police regulations of Port Police Regulations North Sea Port Ghent Port Area of 1 January 2024 as well as, only for North Sea Port Flanders, to the Decree on the policy and management of seaports of 2 March 1999.
Processing Purposes
The personal data are processed in the context of the following purposes:
- Smooth and safe handling of shipping traffic in the port area;
- Determination and collection of port fees in the port area;
- Invoicing and collection of waste contribution port reception facilities as well as other supplies and services provided by North Sea Port;
- Handling of damage cases in the port area;
- Drawing up statistics relating to shipping;
- Compliance with the legal obligations imposed on North Sea Port for the benefit of shipping;
- Operational purposes;
- Follow-up of calamities/events/incidents;
- Border control at the request of the maritime police;
- Security notification at the request of MSW
Which personal data are processed?
- Inland vessel data;
- Inland skipper data (name, (e-mail) address, telephone number)
How do we obtain this data?
The data that North Sea Port processes is obtained from data subjects..
How long do we store this data?
The personal data are not stored longer than necessary for the purposes described above.
With whom do we share this data?
In the context of this processing, North Sea Port passes on the personal data to third parties within
the EU. These third parties are:
- bodies with which North Sea Port is legally obliged to share information. For North Sea Port Flanders, these include other authorities, (shipping) police, Local Committee for Maritime Security. For North Sea Port Netherlands, these are also other authorities;
- chain partners who need certain information to ensure that the chain operation in the Westerschelde area runs as optimally as possible;
- Service providers/suppliers who assist North Sea Port with (technical) support of applications or IT systems.
Transfer to third countries
No personal data is provided to parties in countries outside the European Economic Area (EEA).
Camera images
Legal basis
North Sea Port processes personal data in order to comply with the legal
obligations imposed on it as well as the tasks of public interest imposed on it. In particular, reference is made here to specific national and European regulations (including in the context of the transfer of data relating to inland navigation, maritime security, shipping safety, etc.) the port police regulations of Port Police Regulations North Sea Port Ghent Port Area of 1 January 2024 as well as, only for North Sea Port Flanders, to the Decree on the policy and management of seaports of 2 March 1999.
Processing Purposes
The personal data are processed in the context of the following purposes:
- Smooth and safe handling of shipping traffic in the port area;
- Determination and collection of port fees in the port area;
- Handling of damage cases in the port area;
- Compliance with the legal obligations imposed on North Sea Port for the benefit of shipping;
- Operational purposes;
- Follow-up of calamities/events/incidents;
- Border control at the request of the maritime police;
- Security notification at the request of MSW
Which personal data are processed?
- Inland vessel data;
- Inland skipper data (name, (e-mail) address, telephone number);
- Data from other port users including visitors, truck drivers, employees, etc.
How do we obtain this data?
North Sea Port obtains the data it processes via its own surveillance cameras and cameras from third parties located in and on the North Sea Port site.
How long do we store this data?
The personal data are not stored longer than necessary for the purposes described above.
With whom do we share this data?
In the context of this processing, North Sea Port passes on the personal data to third parties within
the EU. These third parties are:
- Bodies with which North Sea Port is legally obliged to share information. For North Sea Port Flanders, these include other authorities, (shipping) police, Local Committee for Maritime Security. For North Sea Port Netherlands, these are also other authorities;
- Chain partners who need certain information to ensure that the chain operation in the Westerschelde area runs as optimally as possible;
- Service providers/suppliers who assist North Sea Port with (technical) support of applications or IT systems.
Transfer of personal data
No personal data is provided to countries outside the European Economic Area (EEA).
Radio conversations/marine radio
Legal basis
North Sea Port processes personal data in order to comply with the legal
obligations imposed on it as well as the tasks of public interest imposed on it. In particular, reference is made here to specific national and European regulations (including in the context of the transfer of data relating to inland navigation, maritime security, shipping safety, etc.) the port police regulations of Port Police Regulations North Sea Port Ghent Port Area of 1 January 2024 as well as, only for North Sea Port Flanders, to the Decree on the policy and management of seaports of 2 March 1999.
Processing purposes
The personal data are processed in the context of the following purposes:
- Smooth and safe handling of shipping traffic in the port area;
- Determination and collection of port fees in the port area;
- Handling of damage cases in the port area;
- Compliance with the legal obligations imposed on North Sea Port for the benefit of shipping;
- Operational purposes;
- Follow-up of calamities/events/incidents;
- Border control at the request of the maritime police;
- Security notification at the request of MSW
Which personal data are processed?
- Inland vessel data;
- Inland skipper data (name, (e-mail) address, telephone number)
How do we obtain this data?
The data that North Sea Port processes is obtained via recordings made of martime radio traffic.
How long do we store this data?
The personal data are not stored longer than necessary for the purposes described above.
With whom do we share this data?
In the context of this processing, North Sea Port passes on the personal data to third parties within
the EU. These third parties are:
- Bodies with which North Sea Port is legally obliged to share information. For North Sea Port Flanders, these include other authorities, (shipping) police, Local Committee for Maritime Security. For North Sea Port Netherlands, these are also other authorities;
- Chain partners who need certain information to ensure that the chain operation in the Westerschelde area runs as optimally as possible;
- Service providers/suppliers who assist North Sea Port with (technical) support of applications or IT systems.
Transfer of personal data Check per case
No personal data is provided to countries outside the European Economic Area (EEA).
Radar and Automatic Idenfiication System (AIS)
Legal basis
North Sea Port processes personal data in order to comply with the legal
obligations imposed on it as well as the tasks of public interest imposed on it. In particular, reference is made here to specific national and European regulations (including in the context of the transfer of data relating to inland navigation, maritime security, shipping safety, etc.) the port police regulations of Port Police Regulations North Sea Port Ghent Port Area of 1 January 2024 as well as, only for North Sea Port Flanders, to the Decree on the policy and management of seaports of 2 March 1999.
Processing purposes
The personal data are processed in the context of the following purposes:
- Smooth and safe handling of shipping traffic in the port area;
- Determination and collection of port fees in the port area;
- Handling of damage cases in the port area;
- Compliance with the legal obligations imposed on North Sea Port for the benefit of shipping;
- Operational purposes;
- Follow-up of calamities/events/incidents;
- Border control at the request of the maritime police;
- Security notification at the request of MSW
Which personal data are processed?
- Inland vessel data
- Inland skipper data (name, (e-mail) address, telephone number)
How do we obtain this data?
The data that North Sea Port processes is obtained from the transponder of the inland ship and the related information registered on the ship.
How long do we store this data?
The personal data are not stored longer than necessary for the purposes described above.
With whom do we share this data?
In the context of this processing, North Sea Port passes on the personal data to third parties within
the EU. These third parties are:
- Bodies with which North Sea Port is legally obliged to share information. For North Sea Port Flanders, these include other authorities, (shipping) police, Local Committee for Maritime Security. For North Sea Port Netherlands, these are also other authorities;
- Chain partners who need certain information to ensure that the chain operation in the Westerschelde area runs as optimally as possible;
- Service providers/suppliers who assist North Sea Port with (technical) support of applications or IT systems.
Transfer of personal data Check per case
No personal data is provided to countries outside the European Economic Area (EEA).
Transfer of personal data Check per case
No personal data is provided to countries outside the European Economic Area (EEA).
Applications within the port
Legal basis
North Sea Port processes personal data in order to comply with the legal
obligations imposed on it as well as the tasks of general interest imposed on it. In particular,
reference is made here to specific national and European regulations (including in the context of
the transfer of data relating to inland shipping, maritime security, shipping safety, etc.) the
port police regulations of North Sea Port Flanders and the Netherlands as well as, only for North Sea
Port Flanders, to the port decree of 2 March 1999.
Processing purposes
The personal data are processed in the context of the following purposes:
- Smooth and safe handling of shipping traffic in the port area;
- Determination and collection of port fees in the port area;
- Invoicing and collection of waste contributions for port reception facilities as well as other supplies and services provided by North Sea Port;
- Handling of damage cases in the port area;
- Drawing up statistics relating to shipping; - Compliance with legal obligations for the benefit of shipping imposed on
- North Sea Port;
- Operational purposes
- Follow-up of calamities/events/incidents
- Border control at the request of the maritime police
- Security notification at the request of MSW
Which personal data are processed?
For various applications used within the port, the following personal data are processed:
- contact details of ship waste collectors and processors: name, (e-mail) address, telephone number
- contact details of customers and companies in the port: name, (e-mail) address, telephone number
- contact details of Port Facility Security Officer: name, (e-mail) address, telephone number
How do we obtain this data?
We obtain this data directly from the data subjects.
How long do we store this data?
The personal data are not stored longer than necessary for the purposes described above.
With whom do we share this data?
In the context of this processing, North Sea Port passes on the personal data to third parties within
the EU. These third parties are:
- bodies with which North Sea Port is legally obliged to share information. For North Sea Port Flanders, these include other authorities, (shipping) police, Local Committee for Maritime Security. For North Sea Port Netherlands, these are also other authorities.
- chain partners who need certain information to ensure that the chain operation in the Westerschelde area runs as optimally as possible.
- Service providers/suppliers who assist North Sea Port with (technical) support of applications or IT systems. North Sea Port concludes processor agreements with these suppliers/service providers in which the necessary guarantees with regard to the processing and protection of the personal data in question are included.
Transfer of personal data
No personal data is provided to countries outside the European Economic Area (EEA).
How are personal data secured?
At North Sea Port, personal data is protected in accordance with all applicable legal provisions. We take appropriate measures to prevent misuse, loss, unauthorized access and other unwanted actions with personal data. When you provide personal data to North Sea Port, they are processed in a secure environment that is not accessible to the public.
Rights as a data subject
You can exercise your rights as a data subject by, among other things, contacting North Sea Port by e-mail (see contact details). Below you will find an overview of the various rights linked to the legal basis on which personal data are processed.
Amendments
North Sea Port reserves the right to make changes to this privacy statement. When North Sea Port updates this Privacy Notice, it will take appropriate measures to inform you, depending on the importance of the changes and the legal requirements. You can find the date of the last change at the top.
Questions, suggestions, complaints or other concerns?
If, despite the care that North Sea Port uses with regard to your personal data, you still have complaints about the processing of your personal data or how North Sea Port handles your rights, you can file a complaint with the Supervisory Authorities. In that case, we would like to ask you to first contact North Sea Port to see if a solution can be found. Contact details of the controller
Contactperson of the Controller
Belgium
Data Protection Officer: Jonas De Cock
North Sea Port Flanders nv van publiek recht
J. Kennedylaan 32
9042 Gent
Companies’Registry BE 0218.843.678
Telephone number: +32 9 251 05 50
E-mail: privacy@northseaport.com
Netherland
Data Protection Officer: Yousra Ghanem
North Sea Port Netherlands NV
Schelpenpad 2
4530 AC Terneuzen
Trade Registry number 50987496
Telephone number: Tel +31 115 64 74 00
E-mail: privacy@northseaport.com
Do you have a question about your individual rights under the GDPR? Please contact North Sea Port via privacy@northseaport.com
Contact information of the supervisory authorities
Belgium
Data Protection Authority
Drukpersstraat 35
1000 Brussel
Tel. +32 (0)2 274 48 00
Your complaint can be submitted online via the complaint form (only available in NL)
Flemish Supevisory Committee
Koning Albert II Laan 15 bus 149
1210 Brussel
Tel. 02 553 20 85
Your complaint can be submitted online via the complaint form (available languages NL-FR-GE)
Netherlands
Dutch Data Protection Authority
Hoge Nieuwstraat 8
2524 EL Den Haag
Tel. 088 1805 250
Your complaint can be submitted online, Clicjk here for more information (available languages NL-EN)