Picture of a stevedore at the DFDS roro terminal in North Sea Port’s Ghent sub-area.

Suspicious or unsafe situations? Report them!

See anything suspicious in the port? Report it immediately. Emergency? Call the emergency number. Not sure? Use the anonymous tip line or portwatch.be. Questions? Drop us an email. Together, we keep the port secure.

ISPS – safety first

The ISPS Code sets the international security standard for ships and port facilities. It applies to cargo vessels over 500 GT, passenger ships on international routes, offshore units and the terminals they call at.

These rules are laid down in European law and anchored in the Port Security Act (Netherlands) and the Maritime Security Act and Shipping Code (Belgium). Our approach? We shape the ISPS process hand in hand with our clients – practical, effective and tailored to the reality of our port.

Harbour Master vs Harbour Captain

At North Sea Port, the Dutch Harbour Master and Flemish Harbour Captain work hand in hand. They oversee safe and efficient navigation and take on the role of Port Security Officer (PSO). Pieter van Moerkerk takes the helm in the Netherlands; Wim Van Bogaert does so in Flanders.

Together, the Harbour Master and Harbour Captain run a tight ship. The former acts under mandate from the local municipalities, the latter under the Harbour Captain Decree. With their team of specialists, they keep maritime traffic safe and the port running smoothly.

Get in touch

Reach out to the Harbour Master or Harbour Captain. Both also acts as PSO. The right contact varies by location – check below to find yours.

Picture of Pieter van Moerkerk, harbour master at North Sea Port.

Email the Harbour Master

havenmeesternl@northseaport.com
Picture of Wim Van Bogaert, harbour captain at North Sea Port.

Email the Harbour Captain

havenkapiteinbe@northseaport.com

Handling hazardous goods

North Sea Port has specific rules for handling hazardous and harmful goods. In Ghent, these are outlined in the Port Police Regulations. In Vlissingen and Terneuzen, national law applies, complemented by local Port Regulations.

Loading, unloading, transhipment or storage of dangerous goods must – unless stated otherwise – be reported at least 24 hours in advance via Enigma+. 

A young woman at Vlaeynatie’s terminal in North Sea Port’s Terneuzen sub-area.

Safety and integrity

Working in the port is serious business. It takes focus and mutual trust. For critical roles, we carry out additional screening and invest in shared awareness and resilience.

Belgium: safety certificate

Want to work in a critical port role in Belgium? You’ll need an official safety certificate. Also within our port. Visit FOD Mobiliteit for full details.

Netherlands: Certificate Of Conduct

Since 2025, a special Certificate of Conduct (VOG) is required for port areas. It checks general behaviour and screens for specific criminal offences. Apply via Justis.

Safe ports

Drugs, fraud, blackmail – subversive crime is closer than you think. Learn to spot the signs and see what you can do.

Picture of an inspection vessel next to a seagoing vessel in North Sea Port’s Ghent sub-area.
Questions? Feel safe to ask!

Questions, tips or something on your mind? Drop us a line. We’re here to help.