How we support our customers

We work side by side with our customers. We know your goals, your hurdles, and what drives you — and we give you the space and support to grow. Our Customer Intimacy approach is all about service and partnership that makes your sustainable growth possible.

When your business picks up speed, our port accelerates with it! And in turn we power Europe’s competitive strength. Together, we build momentum and a resilient industry ready to face any tide.

Anchoring and decarbonising

We aim to stay future-proof and a leading European player. How? By anchoring companies here, supporting their growth, enabling the shift to clean energy, and attracting the essential goods that make it possible.

  • We make room for comanies that matter to our port and attract new ones driving innovation and circular use of materials. That’s how we keep our port strong, adaptable, and ready for the future.

    Picture of the interior of a tower for an offshore wind turbine at BOW Terminal in North Sea Port’s Vlissingen sub-area.

  • We’re serious about cutting CO₂. That’s why we work with partners to deliver clean energy, circular materials, the right infrastructure, and CO₂ transport and storage. Together, we help industry go green faster and smarter.

    Picture of wind turbines and dunes in North Sea Port’s Vlissingen sub-area.

  • We’re focusing on hydrogen carriers, circular materials, and alternative fuels. By 2035, our port aims to be Europe’s go-to centre for sustainable energy and resources.

    Picture of a bulldozer at the site of De Mol Recycling in North Sea Port’s Ghent sub-area.

This is how we do it

Big ambitions need bold action. That’s why we’re building the future right now: with hydrogen and CO₂ pipelines that cross borders, a stronger power grid, and a circular hotspot that keeps energy flowing. That’s real impact.

All projects
Picture of people taking a stroll in the dunes in the Vlissingen port area of Nort Sea Port.
Liveability

Liveable North Sea Port District

In the North Sea Port District, industry, residential areas and nature exist side by side. Through the ‘Liveable North Sea Port District’ project, we are ensuring that this region not only functions...

Picture of two officials who are viewing colourful water fountains spraying in the background during the New Lock Terneuzen inauguration ceremony.
Infrastructure

New Lock Terneuzen

The New Lock in Terneuzen isn’t just another piece of infrastructure – it’s our bold new entryway to Europe. Among the largest locks in the world, it opens the way for bigger ships, smoother traffic...

Picture of the control room of DFDS in North Sea Port’s Ghent sub-area.
Digitalisation

North Sea Portal

North Sea Portal is set to become the digital heartbeat of our port. A customer-focused, central platform that brings our port community together, streamlines logistics processes and facilitates...

Picture of a freight car at the Vlaeynatie terminal in North Sea Port’s Terneuzen sub-area.
Infrastructure

Rail Ghent Terneuzen

The railway between Ghent and Terneuzen is getting a major upgrade, with a robust rail network will soon shape the future of sustainable freight transport.

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