Reporting & planning in Engima+

Enigma+ is our port management system. Mandatory? Yes. Useful? Very. One place to log your trip, cargo, waste, fees and services – from towage to bunkering. Done.

Electronic reporting & port dues

Planning a voyage? Log your ship and cargo in Enigma+ first. It’s mandatory and keeps things flowing smoothly and port dues accurate.

Register with Enigma+

All services in one place

Registered? On to services! Forget chasing them all over the place. Enigma+ is like your port in the storm: pilots, towage, waste, bunkering… find it all there.

To Enigma+

Register as a new user

Don't have an account yet? No problem. Request access easily via the link below. Each request will be thoroughly reviewed first. 

Register here

River cruises: rules & reservation

Planning to dock your river cruise? In our port, berths in Ghent and Terneuzen are only available with prior reservation. See here what’s possible, what’s required and what’s provided.

  • Our jetties in Terneuzen and Ghent are ready for cruises. Everything is in place: shore power, water and a solid berth.

    Picture of the warehouses at the Rigakaai in North Sea Port’s Ghent sub-area.

  • Busy port, prime spots. So book ahead! Only with a confirmed Berth Planner reservation do you get access to our berths. Check, book or update online in no time.

    Picture of the warehouses at the Rigakaai in North Sea Port’s Ghent sub-area.

  • Mooring in our port means comfort: shore power, water and waste collection are available. In Ghent you can connect to one of four power units (63A, 125A and powerlock). Water bunkering? That’s also quick and easy with our DN50 tap point!

    Picture of the warehouses at the Rigakaai in North Sea Port’s Ghent sub-area.

  • Shore power available? Plug in! It’s required by Article 3.1.6 of our Port Police Regulations. Generators aren’t allowed, so the quay stays peaceful and pollution-free.

    Picture of the warehouses at the Rigakaai in North Sea Port’s Ghent sub-area.

  • One port, one approach: the same rates apply everywhere. In Ghent, the Tariff Regulations set the framework; in Vlissingen and Terneuzen, it’s the General Terms and Conditions of Tariffs. Curious? Explore the full overview.

    Picture of the warehouses at the Rigakaai in North Sea Port’s Ghent sub-area.

  • Cruises are all about relaxation. We want every cruise to run smoothly, but if something happens, preparation is key. Download the plan and ensure crew and passengers know the way out.

    Picture of the warehouses at the Rigakaai in North Sea Port’s Ghent sub-area.

Smooth lock passage with the GTi-tool

Call your ETA, check the live lock line-up and waiting areas in Terneuzen. The GTi-tool keeps the chatter down, the flow steady and the planning clear. All you need is an account. And to log in. Essential, so don’t skip it!

To the GTi-tool
Picture of safety boots on board a bunker vessel in North Sea Port’s Vlissingen sub-area.

Inland shipping? Plan it with RiverGuide

Inland skipper? This free app is for you. Plot your course, check travel times, spot berths and waterway information. Log your voyage and cargo fast, navigate stress-free to North Sea Port and beyond.

To RiverGuide

Connect4Shore — everything ashore

Power up, fill up, clear out – with the app you sort it all the moment you dock. One tool, one invoice, zero hassle. We approve.

Drinking water

With Connect4Shore you order fresh water 24/7 direct to your ship. Tankers? Nope. They missed the boat on this one!

To Connect4Shore

Waste

Want to register your waste and have it collected hassle-free? Yep, the app does that too.

To Connect4Shore

Shore power

We’ve ditched the diesel hum. Plug into clean shore power with a few taps in the app.

To Connect4Shore

Berths and facilities

One click on the interactive map shows you which berths are available, who’s in charge, how deep you can go, and what facilities are on hand. Insightful? Why, yes.

  • The Buitenhaven map shows all berths in this area, with information on permitted draught and functions.

    Picture of the Buitenhaven in North Sea Port’s Vlissingen sub-area.

  • Zoom in on the berths in Vlissingen to view their characteristics, location and maximum draught.

    Picture of the Sloehaven in North Sea Port’s Vlissingen sub-area.

  • See the berths and services available in Braakmanhaven.

  • All berths in and around Terneuzen with practical details like maximum draught and who’s in charge.

    Picture of Sluiskil in North Sea Port’s Terneuzen sub-area.

  • Discover berths and facilities in Ghent.

    Picture of the Grootdok in North Sea Port’s Ghent sub-area.
Picture of a crew member of a bunker vessel in North Sea Port’s Vlissingen sub-area.

Register digitally with BICS

As an inland skipper you log your voyage and cargo in BICS. Now there’s just one reporting point for Flanders, Brussels and the Western Scheldt through eRIBa. That means less hassle, fewer mistakes and more control over your trip.

To BICS

Jump ship to

Port services and partners

Our port runs 24/7 on collaboration: port services and chain partners work together to ensure safe arrivals, smooth handling, and sustainable passage. Learn more.

Laws and regulations

Our port operates in line with national, international, and local laws and regulations. Here you’ll find all legislation, operational regulations, and port by-laws that apply to us.

Inland shipping on course

We’ll pilot you through our port — digitally! Simple, reliable and free from radio-static. It’s how we keep you moving forward.

A safe port

Safety is more than a rule, it’s our way of working. From prevention to enforcement, see how we keep our port a safe place to work, live, and grow.